Frequently Asked Questions
- Can you help me to promote the trip?
- Can I bring my own children and partner?
- Can I visit the resort before I take my group?
- How secure is the money that we have paid?
- Do you offer free places for supervising adults?
- I need to complete a Tour Operators (or Independent Providers) form for the LEA, can you help?
- I need to complete a risk assessment and other forms for the LEA, can you help?
- What happens if I have a problem or further questions?
- What about snow clothing?
- Will our children have something tangible to show for their trip?
Can you help me to promote the trip?
Of course. We are always happy to help in any way we can. We are able to provide:
- Sample letter to parents
- Piste maps and resort information
- Savings cards
- Posters to put up around the school
- Personalised Powerpoint presentation CD - ideal for parents evenings
- Risk assessments and externally verified Safety Managements System documentation
- Our Travel Advisors are on hand to visit your school should you require further assistance
Can I bring my own children and partner?
Your package includes a generous free places for accompanying adults as detailed in our Silver and Gold packages. In addition to these we will be happy to offer the following discounts:
1st aditional adult for all European tours - Save up to 30%: Child price, plus adult supplement, plus adult lift pass supplement will pay 70% (80% by air)
1st additional adult for all USA tours - Save up to £150: Child price plus the adult supplement plus the adult lift pass supplement will receive a £150 reduction.
Extra adults on top of the first adtional adult will pay the child price plus the adult supplement plus the adult lift pass supplement.
We can also offer a reduced price for Party Leaders family & children:
Europe - 50% reduction off the child price for up to 2 Party Leaders children aged 2-16 years travelling by coach (25% reduction by air)
USA - £150 off the child price for up to 2 Party Leaders children aged 2-16 years
Subject to a minimum groups size of 40 full paying passengers. Optional extra including lift pass supplements will be charged at full price.
Can I visit the resort before I take my group?
This can be taken in 3 different ways:
1. Join our Teachers, Family and Friends trips in order to experience the SkiClass operation and meet some of our team.
2. Join a group going to resort and spend a week sampling the accommodation, skiing and surrounding area.
3. Take a trip at your chosen time of year for your preferred duration. We will contribute up to £200 towards a preview visit for you.
How secure is the money that we have paid?
We are an ABTA (Y0959) member and have a full ATOL (9115) licence. Both of these bonds provide you with complete financial protection and enable you to book with us with full confidence.
Do you offer free places for supervising adults?
We offer very generous free place ratios:
Silver & Gold package by coach – 1:7 if 42 full paying otherwise 1:8
Silver & Gold package by air – 1:10
We would be happy to tailor make your package should you require more or fewer free places.
I need to complete a Tour Operators (or Independent Providers) form for the LEA, can you help?
Our Operations Team are here to support you with your booking every step of the way. We have established relationships with many LEA's from all over the country during the many years we have been operating, and you may well find that SkiClass is already approved as a Tour Operator by your LEA.
Our comprehensive Safety Management System covers all aspects of your trip from the recruitment and monitoring of SkiClass personnel, to our accident and emergency procedures, to the aspects covered in the safety audits of the transport companies and hotels used by your group. Copies of our Safety Audit forms and a set of Generic Risk Assessments are contained within the SMS. As a member of the Schools Travel Forum our Safety Management Systems are themselves independently inspected and verified.
I need to complete a risk assessment and other forms for the LEA, can you help?
Our Operations Team are here to support you with your booking every step of the way. We are approved by LEA’s from all over the country as we have been taking schools from their areas for years. We can provide risk assessments and our Safety Management System, which has been independently inspected and verified. As Assured Members of the School Travel Forum we audit the main aspects of your trip, including coach companies and accommodation.
What happens if I have a problem or further questions?
Our dedicated team are on hand throughout your booking to help you every step of the way. In addition each SkiClass group is provided with their own dedicated Rep which means you will have support throughout your trip including liaising with suppliers and arranging and delivering your evening entertainments.
What about snow clothing?
We have links with some of the biggest and most respected specialist ski clothing retailers and hirers - we would be happy to put you in contact with them prior to your trip. Many will even visit and do presentation for parents evenings.
Will our children have something tangible to show for their trip?
We give every one of our customers a SkiClass certificate for either their skiing or their snowboarding ability. Furthermore we can organise Snowsport England certificates for those schools wanting them.
